Leadership Courses
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Leadership Courses

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Curriculum content

  •
    This course defines emotional intelligence, and how to boost your emotional intelligence skills by strengthening your personal and social competence.

    • Lesson Leading With Emotional Intelligence

  • In this course, you’ll learn how to define communication, the types of communication we use at work, how to choose the right delivery method for your message, and how to remove barriers to having it understood.

  • Understanding different communication styles is crucial to working together effectively. In this course, you'll learn four communication styles, how to identify each, and how to adapt your own communication approach.

  • Learn what empathy is and why it’s an essential business skill, uncover how to communicate with empathy and overcome roadblocks, and work on strategies to help you build empathy.

  • Learn the basics of professional behavior at work with examples of do’s and don’ts in real-world scenarios. You’ll learn the fundamentals of professional communication and understand how to build professionalism into every aspect of your job.

  • In this course, you’ll learn common sources of discord and some typical responses to it. You’ll also discover techniques to resolve conflict, address anger, and stop abusive behavior.

  • In this course, you’ll learn why ethics matter in business and how to create a conscientious culture. Then you’ll get practical tips to help you guide and interact with employees ethically.

  • This course outlines five common leadership styles to help the learner determine how to choose and implement their chosen styles.

  • This guide will help you transition seamlessly from employee to manager to become an effective in your new role as a manager. You’ll learn about your new responsibilities and key differences between employee and manager roles, explore the first steps every new manager should take, and get some top tips to help you thrive. Finally, you’ll examine a few common challenges new managers face and how to overcome them. 

  • In this course, learn to prepare for and effectively conduct a feedback meeting, what to do when an employee reacts poorly, and how to respond to other negative reactions to feedback.